Refund Policy
At EU Biotech Campus, we aim to provide the highest quality training programs. We understand that unforeseen circumstances may arise, and we strive to maintain a fair and transparent refund policy. Below are the terms and conditions for refunds related to our training programs.
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
1.1 Cancellation by Participant:
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Up to 30 days before the training start date: Full refund minus an administrative fee of [Insert Fee Amount].
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Between 29 and 15 days before the training start date: 50% refund.
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Less than 15 days before the training start date: No refund.
1.2 Cancellation by EU Biotech Campus:
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If a training program is canceled by EU Biotech Campus for any reason, participants will receive a full refund or the option to transfer their registration to another session.
1.3 Special Circumstances:
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Refund requests due to medical emergencies or other exceptional situations will be considered on a case-by-case basis. Supporting documentation may be required.
2. Process for Requesting a Refund
2.1 Submitting a Request:
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Participants must submit refund requests in writing to info@biotechcampus.eu.
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Include your full name, training program details (date, title, and reference of training), and reason for the request.
2.2 Processing Time:
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Refunds will be processed within 14 business days of approval.
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Refunds will be issued to the original payment method.
3. Transfer of Registration
In lieu of a refund, participants may transfer their registration to another individual or defer to a future session of the same training program, subject to availability and approval.
4. Non-Refundable Items
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Administrative fees, where applicable, are non-refundable.
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Costs incurred for course materials already provided to the participant.
5. Contact Information
For questions regarding this Refund Policy, please contact :
EU Biotech Campus
Email: info@biotechcampus.eu
Website: https://eubiotechcampus.training
By enrolling in our training programs, you agree to the terms of this Refund Policy.