Refund Policy

At EU Biotech Campus, we aim to provide the highest quality training programs. We understand that unforeseen circumstances may arise, and we strive to maintain a fair and transparent refund policy. Below are the terms and conditions for refunds related to our training programs.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

1.1 Cancellation by Participant:

Up to 30 days before the training start date: Full refund minus an administrative fee of [Insert Fee Amount].
Between 29 and 15 days before the training start date: 50% refund.
Less than 15 days before the training start date: No refund.

1.2 Cancellation by EU Biotech Campus:

If a training program is canceled by EU Biotech Campus for any reason, participants will receive a full refund or the option to transfer their registration to another session.

1.3 Special Circumstances:

Refund requests due to medical emergencies or other exceptional situations will be considered on a case-by-case basis. Supporting documentation may be required.

2. Process for Requesting a Refund

2.1 Submitting a Request:

Participants must submit refund requests in writing to info@biotechcampus.eu.
Include your full name, training program details (date, title, and reference of training), and reason for the request.

2.2 Processing Time:

Refunds will be processed within 14 business days of approval.
Refunds will be issued to the original payment method.

3. Transfer of Registration

In lieu of a refund, participants may transfer their registration to another individual or defer to a future session of the same training program, subject to availability and approval.

4. Non-Refundable Items

Administrative fees, where applicable, are non-refundable.
Costs incurred for course materials already provided to the participant.

5. Contact Information

For questions regarding this Refund Policy, please contact :

EU Biotech Campus
Email: info@biotechcampus.eu
Website: https://eubiotechcampus.training

By enrolling in our training programs, you agree to the terms of this Refund Policy.